Current turnaround time is 3-5 business days due to lockdowns. Thank you for your understanding!

Shipping & Returns

Eco-friendly Packaging

Every order is designed and packaged with love and care and shipped in eco-friendly materials that are recyclable and/or printed on recycled paper. I try my best to be considerate of the environment while packaging my products for you to enjoy.

Local Pickup

Local pickup is available to residents of Alberta who are able to travel to The Maker's Keep at The Grand - 10806 124 Street, Edmonton, AB.

Please pick up your order ASAP when you receive your pickup notification. Any orders left after 7 days will be removed from the store and I will contact you to arrange shipping or a refund.

If you require a specific pickup day that is later than the 7 days, leave a note when you place your order and I will do my best to accommodate.

Order Tracking

In Canada:

  • Mugs are shipped with tracking
  • All other items are shipped lettermail without tracking

    Estimated Delivery Times

    All products are shipped from Alberta, Canada and take approximately 2-14 business days.

    These are estimates and cannot be guaranteed.

    Returns

    I do not accept returns. Why? The environmental impact of shipping returned products contributes to over 5 billion pounds of landfill waste annually.

    I ask that you buy only what you need, and ask questions before making a purchase. I am always here to answer any questions you may have, so please contact me through my website chat or email.