Shipping & Returns

Local Pickup

Local pickup is available to residents of Alberta who are able to travel to The Maker's Keep at The Grand - 10806 124 Street, Edmonton, AB.

Please pick up your order ASAP when you receive your pickup notification. Any orders left after 7 days will be removed from the store and I will contact you to arrange shipping or a refund.

If you require a specific pickup day that is later than the 7 days, leave a note when you place your order and I will do my best to accommodate.

Order Tracking

In Canada:

  • Mugs are shipped with tracking
  • All other items are shipped lettermail without tracking

    Estimated Delivery Times

    All products are shipped from Alberta, Canada and take approximately 2-14 business days.

    These are estimates and cannot be guaranteed.

    Returns

    I do not accept returns. Why? The environmental impact of shipping returned products contributes to over 5 billion pounds of landfill waste annually.

    I ask that you buy only what you need, and ask questions before making a purchase. I am always here to answer any questions you may have, so please contact me through my website chat or email.